Thank you for choosing Incy Wincie for your shopping needs! Below is our shipping policy to help guide you through the process:

1. Shipping Method:

We partner with reliable shipping companies to ensure timely and secure delivery. The shipping method depends on the products you order and the delivery address.

2. Shipping Charges:

Shipping charges vary based on the shipping method, product weight, dimensions, and delivery location. The exact shipping cost will be displayed during checkout.

3. Estimated Delivery Time:

• Standard Delivery: 4-7 working days

• Express Delivery: 3-4 working days

• Rest of India: 7-9 working days

Please note that actual delivery times may vary based on product availability and shipping address.

4. Tracking:

Once your order is shipped, we will provide you with a tracking number. You can use this number to track your order on our website or directly with the shipping carrier.

5. Shipping Restrictions:

Currently, we only ship within India. We do not ship to PO boxes or APO/FPO addresses.

6. Delivery Issues:

If your product(s) are damaged during shipping or if you receive the wrong product(s), please contact our customer service team within 48 hours of receiving your order. We will work to resolve the issue promptly.

7. Delayed Delivery:

While we strive for timely delivery, unforeseen circumstances such as natural disasters, strikes, or other factors beyond our control may cause delays. We are not responsible for any inconvenience or losses due to delayed delivery.

8. Express Shipping:

Our express shipping service is a faster option, but delays may still occur due to factors beyond our control. Please note that shipping charges are non-refundable in case of delays or non-delivery within the expected time.

9. Order Cancellations:

If you wish to cancel your order, please contact us within 24 hours of placing the order or before dispatch. You can email us at incy.wincie2024@gmail.com  for cancellation requests, and we will process your refund in accordance with our refund policy.

 

We hope this policy provides all the information you need regarding shipping. If you have any further questions or concerns, feel free to reach out to our customer service team